Randomized controlled trial to improve primary care follow-up among emergency department patients

From MDLinx:

Researchers assessed if a freely-available physician appointment-booking website could lead to a higher self-reported primary care follow-up via performing a pilot, randomized, controlled trial. Patients whose primary care follow-up was determined as important by the treating physician and who had health insurance but had no primary care provider (n = 272) were randomized to one of three groups: (1) a primary care appointment booked through the booking website prior to emergency department discharge; (2) written information on how to use the booking website; or (3) usual care (ie, standard follow-up instructions). According to findings, patients displayed a higher but not statistically significant self-reported primary care follow-up rate in correlation with using a booking website to schedule an appointment before emergency department discharge.

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