Do rude parents mean worse care for babies?

From Reuters:

The stress of having a sick baby in the hospital can be enough to make even the nicest parent take some of their fears and frustrations out on the doctors and nurses.

But a new study suggests infants may receive better care if their parents take a deep breath and try harder to be nice. That’s because rudeness by parents was linked to worse performances by medical teams that care for babies in the neonatal intensive care unit (NICU), researchers report in Pediatrics.

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