The UK’s National Health Service is testing out a medical chatbot as a non-emergency helpline

From The Verge:

The UK’s National Health Service (NHS) is trialling a medical chatbot as an alternative to its non-emergency helpline. The app, made by UK startup Babylon, asks people questions about their illnesses in a chat window before giving them advice — whether they should go to a doctor, or if the problem is likely to pass in time. According to a report from the Financial Times, the app will be used from the end of January for six months in locations across London, and will cover more than 1.2 million residents.

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