Emergency Department: Guide Helps Kids Understand

From Mass General:

With the help of her mother, Wooden wrote “You Are Here: Wendy’s Welcome to the ED,” a guide for what fellow pediatric patients can expect during an emergency room visit and how to help reduce anxiety and foster communication between their parents and providers.

“We’ve learned a lot over the years from the compassionate care we’ve received from Wendy’s team of doctors, nurses and other staff members,” says Wendy’s mother, Darcy Daniels, who has become an advocate for family-centered care on the MGHfC Family Advisory Council and other subcommittees.

“We wanted to share those lessons so other patients and families can get the best care possible while cutting down on stress and worry. Thanks to the Family Advisory Council, we had a forum where we could go and have our ideas not only heard, but connect us to the right people in the hospital to make the project happen.”

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