Dr. Lynn Dezelon, an emergency medicine physician at MetroHealth, said she talked to other doctors and hospitals across the country to see how using scribes was working before beginning to use them in 2011. The answer was obvious, she said, when she saw how happy doctors were.
“They were done at the end of their shift,” Dezelon said. “Their charts were better. Their bosses were happy with them because their charts were closed on time rather than a delay, which is quite common in all specialties.”
Doctors told her they got better documentation and accurate billing, because they weren’t forgetting to write things down hours later.
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