Reducing emergency room use by targeting ‘super utilizers’

From the Sun:

Sinai officials believe they have a promising model to keep people like Hardy healthy and out of the hospital. More than a year into a three-year, state-funded $800,000 pilot program, they’ve eliminated more than 1,000 emergency visits and earned back the investment.

They flagged about 318 people through electronic medical records who had emergency trips at least four times in four months and linked them to primary care doctors and insurance, as well as mental health and substance abuse programs, and often social services.

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