From the Tri-City Herald:
They also be identifying and counseling patients who use the emergency room when another alternative could provide better care. A similar program in Spokane has significantly reduced the number of unnecessary emergency room visits.
Education is the key to retraining the way people seek medical care. The group is conducting surveys — available online at http://www.bfcha.org — and distributing materials that help people know what kind of resources are available in the community and when to use an emergency room vs. a visit to a doctor’s office.
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