From the Journal Sentinel:
Wheaton Franciscan officials said their urgent care center offers services beyond normal urgent care clinics, including around-the-clock availability.
“There’s no general consistent definition of urgent care. Ours is more like an emergency department,” said Coreen Dicus-Johnson, senior vice president of physician and revenue operations.
However, no ambulances take patients to the urgent care clinic, and no emergency surgery is performed on site.
In contrast, most urgent care clinics are seen as an extension of a doctor’s office and bill at comparable rates.
That’s the type of service most patients think of when they hear “urgent care,” said Kevin Behl, who oversees Columbia St. Mary’s Cathedral Square Urgent Care Center in downtown Milwaukee.
“It’s supposed to be an alternative to an emergency room,” Behl said.
Although Wheaton Franciscan’s clinic is licensed for urgent care, the health care system contends it provides a much higher level of services, and that necessitates higher prices.
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