From the LA Times:
In part to ease the minds of those seeking emergency care — or at least disclose how bad the wait will be — a growing number of suburban emergency rooms around the country are advertising wait times.
Some post the times on their websites. Others tweet, send text messages or display the times on huge highway billboards. A few are testing a service by a start-up company, InQuickER, that allows patients to register online, pay a small fee and hold their place in line while they wait at home.
“Emergency rooms are so taxed in this day and age for all the reasons — access to healthcare providers, available beds, nursing shortages and ever-increasing populations,” said Jeannette Skinner, chief operations officer at Methodist Stone Oak Hospital in San Antonio, where the hospital posts and tweets its emergency room wait times. “For us, the main driver was to give the community some control. . . . We want people to be able to see this and make their own decisions.”
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